Knockety doors are sold as exterior residential doors, but customers may use them for their interiors if they wish.

Quick Ship doors, hardware and samples arrive in about 1 week.

Custom-built doors take about 5 weeks: 4 weeks to build in Houston, then about 1 week in delivery. It is the same for wood and fiberglass doors.

Our standard doors are built to order in many designs, styles and finishes. Custom-built doors take about 5 weeks: 4 weeks to build in Houston, then about 1 week in delivery. Quick Ship doors are one of our more popular designs with fixed options, already built. Quick Ship doors, hardware and samples arrive in about 1 week.

Be sure to first take all necessary measurements. Then once you have removed your old slab door or pre-hung unit, prep the doorway, and install your new Knockety door. Knockety recommends getting a professional installer for the less-experienced handyperson. To learn more, visit our How To Videos page under the Resources tab.

A door jamb is the top and 2 side posts of a doorway. For more terminology, please visit the Door Terminology page under the Resources tab.

If a customer wants a new jamb, threshold, etc. in addition to a new door, we recommend they purchase a pre-hung door. If a customer only needs the door itself, then Knockety recommends a slab door.

Yes. Double doors, sidelites and transoms are quoted by a design rep rather than ordered online. Send us your door and opening details through the double door inquiry form or email info@knockety.com.

There are many advantages to both wood and fiberglass doors, depending on your needs, the climate, etc. Visit Knockety’s Blog Page under the Resources tab and click the title of the March 8th, 2022 post to learn about the pros and cons of each, as well the Fiberglass Doors and Wood Doors pages.

It is entirely up to the customer, however, some of our doors are available both in wood and fiberglass, though with the respective material’s finish options. It also depends on the type of climate in which you live, among other factors, but with Knockety’s Compare Products feature, you can do a side-by-side comparison of the doors you are considering.

Weight varies depending on slab vs. pre-hung unit orders, however, typically weighs between 100-150 pounds for a single door.

Grab a tape measure and measure the bottom and top, and sides of your door. Then measure the thickness of the door, as well as the bore hole backset and thickness of the jamb if you’re getting a pre-hung unit.

Knockety’s highest privacy-rated glass are our Cloud frosted glass and Rain textured glass options, both rated at 9.

Brickmould is a decorative moulding used to trim the inside edge of a door frame to conceal the seam between the door frame and the wall edges. For more terminology, please visit the Door Terminology page under the Resources tab.

Knockety does a 3-coat system when we finish our doors. First, we prime and stain it, then we go in with topcoat that provides UV protection.

The distance between the holes drilled for hardware and the edge of the door. The standard for residential doors is 2-3/8 inches. For more terminology information, please visit the Door Terminology page under the Resources tab.

Unfinished FiberCraft Premium fiberglass doors carry a limited lifetime door warranty plus 5 years on glass. Unfinished FiberCraft Pro fiberglass doors carry a 5-year limited warranty. The factory finish on Premium fiberglass doors carries a 5-year limited warranty. Wood doors, unfinished or factory finished, carry a 1-year limited warranty. Full terms are in the warranty documents on the Knockety Warranty page under the Resources tab.

Delivery is free within the continental U.S. Doors ship curbside with liftgate service; you move the door from the curb to your door. Hardware and samples ship by parcel carrier. See Shipping & Returns.

Most fiberglass models are impact rated; a design rep will confirm yours. Wood doors are not impact rated.

You have 30 days from receipt to report a problem or request a return or exchange. There is no restocking fee, and the customer pays return shipping. Please inspect your door before installing it.

We do not recommend that customers add a storm door to our Knockety doors because they can damage and/or ruin the door. It also voids our warranty.

Doors are made 32 to 36 inches wide and 80 inches (6'8") or 96 inches (8') tall, chosen in the configurator on each door page. We do not build arched doors or other heights.