Accessibility

Knockety is committed to making our website usable by everyone, including people who use assistive technology such as screen readers, screen magnifiers, or keyboard-only navigation.

Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and are the standard referenced by the Americans with Disabilities Act (ADA).

What we have done

We review knockety.com against WCAG 2.1 AA and fix what we find. Work completed so far includes:

A door configurator that can be completed with a keyboard, step by step
A visible keyboard focus indicator on every link, button, and form field
A "skip to main content" link at the top of every page
Menus, search, and pop-up windows that open, close, and announce their state from the keyboard
A pause button on the home page video, and no autoplay for visitors who have asked their device to reduce motion
Form errors that are announced and tied to the field they belong to
Descriptive labels on form fields, buttons, images, and embedded content
Text and button colors that meet the WCAG contrast minimums
Ongoing automated testing of the site's main pages

Known limitations

Some parts of the site are provided by third parties and we have limited control over their accessibility. We are working with those providers and will update this page as improvements are made. These currently include:

The checkout, hosted by our ecommerce platform
Email sign-up pop-ups and the live chat widget
Embedded social media posts and videos

Tell us if something isn't working

If you have difficulty using any part of this website, or would like information in another format, please contact us. We will do our best to help you complete your order and to fix the problem.

When you contact us, please tell us which page you were on and what you were trying to do so we can find and fix the issue quickly.

This statement was last reviewed on October 5, 2026.