Knockety FAQ

Knockety is a family-run front door manufacturer in Houston, Texas, founded in 2019. About 150 people build custom wood and fiberglass front doors to order and sell them, along with door hardware, directly at knockety.com, with free delivery across the continental U.S.

Knockety was founded on July 8, 2019, by Matthew Schwarz. Read more about Knockety.

Yes. Knockety is a Houston manufacturer with about 150 people, and its doors are also sold through retailers such as Wayfair. You can read customer ratings from Google and Wayfair, plus every approved review left on our site, on our reviews page.

Knockety builds its doors in Houston, Texas. Houston customers get free installation; everyone else in the continental U.S. gets free delivery.

Pick a door on knockety.com and set your options in the configurator on its page: size, swing, glass, finish, prehung or slab, jamb width, brickmould, hinge color, sill, bore holes and backset. Then check out. The price updates as you choose. Double doors, sidelites and transoms are quoted by a design rep instead (see below).

As of October 2026, fiberglass doors start at $910 and wood doors at $1,274, as a 32 x 80 inch slab with no finish. Prehanging, a factory finish ($600) and other options add to that; every door page shows the full price as you configure it. Glass is included at no extra cost, and delivery in the continental U.S. is free.

Visa, American Express, Mastercard, Discover, PayPal, Apple Pay and Venmo. To pay over time, choose PayPal Pay Later at checkout.

Yes. You can order real wood and fiberglass finish samples to see the color and grain in your own light. Samples arrive in about 1 week.

Yes. Upload a photo of your entry on See it on your house and preview a Knockety door on it.

Yes. For a status update, email info@knockety.com.

Yes, until your door goes into production. Once it is being built to your specifications it can no longer be changed, so contact us as early as possible: call 713-400-6616 (Monday to Friday, 8am to 4pm Central) or email info@knockety.com.

Most Knockety doors come 32 or 36 inches wide and 80 inches (6'8") or 96 inches (8') tall. The 1, 4, 6 and 8 Lite Narrow Profile fiberglass doors also come 30 inches wide, and five styles come 42 inches wide: the 1, 2 and 4 Block Narrow Profile, the Knotty Alder Solid Square 2 Panel and the Solid 6 Panel Mahogany. Each door page lists its sizes. Other sizes, arched tops and other shapes are not available.

Knockety doors are built to your order from fixed options in the configurator. We do not build from a drawing or photo, but we can match an existing door if it fits our sizes and styles.

Most people need a prehung door. A slab is the door alone; a prehung unit comes hung in its frame with jambs, sill, hinges and weatherstripping, ready to install. The most common expensive mistake is buying a slab and expecting it to arrive ready to install. Choose a slab only if you are hanging the door in an existing frame yourself.

Yes, but they are quoted by a design rep rather than bought online. Request a quote for double doors or sidelites and transoms.

Handing is described from outside the house, facing the door. Hinges on the left is left hand; hinges on the right is right hand. Each door page offers left- or right-hand, in-swing or out-swing.

Wood doors come with clear, water, rain or Flemish glass. Fiberglass doors add reeds and cloud. Glass is included at no extra cost, and glass doors use double-pane glass. For the most privacy, choose cloud (frosted) or rain (textured) glass.

Yes: handle and lock sets, door straps and clavos. Hardware ships separately from the door and arrives in about 1 week.

Custom-built doors take about 5 weeks: 4 weeks to build in Houston, then about 1 week in delivery. Quick Ship doors, hardware and samples arrive in about 1 week.

Quick Ship doors are already built with fixed options and arrive in about 1 week. Custom-built doors are made to your order and arrive in about 5 weeks.

Free curbside delivery by freight truck with a liftgate, anywhere in the continental U.S. Carriers vary by destination. You are responsible for moving the door from the curb to your entry. Doors usually weigh 100 pounds or more, so plan for two people.

No. Knockety delivers within the continental U.S. only.

Yes, in Houston, and installation there is free. Elsewhere, hire a local installer; our installation guide and how-to videos walk through it. We recommend a professional unless you are an experienced DIYer.

Measure the width and height of your current door and its thickness, plus the jamb (wall) depth and bore hole backset if you are ordering prehung. Our step-by-step guide: how to measure for a custom front door. Fit is the buyer's responsibility, so a design rep can check your measurements by phone, photo or FaceTime.

You have 30 days from receipt to request a return or exchange. There is no restocking fee; return shipping is paid by the customer. Returns are not free. Inspect your door before installing it: an installed door counts as accepted. Details: shipping and returns.

Report it within 30 days: call 713-400-6616 (Monday to Friday, 8am to 4pm Central) or email info@knockety.com, and include your order number. You choose a replacement through a return or exchange, or Knockety sends the materials to repair minor dents and scratches yourself. A simple repair takes 1 to 2 weeks; a new door takes the full 4 weeks to build plus about 1 week in delivery.

Doors carry the limited warranties of GlassCraft, Knockety's parent company: wood doors, unfinished or factory finished, 1-year limited; unfinished FiberCraft Premium fiberglass, a limited lifetime door warranty plus 5 years on glass; unfinished FiberCraft Pro fiberglass, 5 years; the factory finish on Premium fiberglass, 5 years. Glass breakage, fading, improper finishing or installation and acts of nature are excluded. Warranties cover the first purchaser in the continental U.S. Full terms: warranty.

We do not recommend a storm door over a Knockety door because it can damage the door. Check with a design rep before adding one.

Wood doors are solid mahogany or knotty alder. Fiberglass doors come in two tiers, FiberCraft Premium and FiberCraft Pro, with a wood-grain texture and stained-wood finishes.

Choose wood for real solid mahogany or knotty alder grain. Choose fiberglass for a lower starting price, the longer warranty on Premium, and impact ratings on most models. Wood doors are not impact rated. Doors with glass use double-pane glass in both materials.

Most fiberglass models are impact rated; a design rep will confirm yours. Wood doors are not impact rated.

Knockety doors have a U-factor of 0.24 to 0.42 and a solar heat gain coefficient (SHGC) of 0.09 to 0.33, depending on the model and glass. They are not Energy Star or NFRC certified.

Doors come unfinished or with a factory finish ($600), applied in our finishing section before the glass goes in. Order a finish sample to see a color first.

Custom doors are built to order by our team in Houston. Wood doors go to millwork, where the slab is laid up, cut to size and machined for bore holes and cutouts; fiberglass doors are trimmed and machined on a CNC, where the fiberglass skins are applied. Then the finish is applied, glass is installed and sealed, and prehung units get their jambs, sill, weatherstripping, hinges and hardware.

They are sold as exterior residential doors, but you can use one inside if you wish.

The jamb is the frame a door hangs in: two sides and a head. Knockety prehung doors come with a 4 9/16 inch jamb or a 6 5/8 inch jamb for thicker walls. More terms: door terminology.

Brickmould is the exterior trim around a prehung door frame. It covers the gap between the frame and the siding, brick or stucco. You can add it to any prehung Knockety door.

The backset is the distance from the edge of the door to the center of the bore hole for the handle. Knockety offers 2 3/8 inch (the residential standard) or 2 3/4 inch.